Business Management
Effective Coaching And Mentoring Skills
Duration (Days)
2
Overview
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Apply coaching techniques to unlock employee potential and maximize performance.
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Structure a framework for mutually effective learning and development. Apply coaching tools and techniques to foster success in others.
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Create a supportive environment that generates goodwill and engagement. Give effective feedback and help employees with career planning.
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Help employee who are facing pressure, crises and change.
Objectives
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Apply coaching techniques to unlock employee potential and maximize performance.
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Structure a framework for mutually effective learning and development. Apply coaching tools and techniques to foster success in others.
-
Create a supportive environment that generates goodwill and engagement. Give effective feedback and help employees with career planning.
-
Help employee who are facing pressure, crises and change.
Course Outline
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Role of team leader and team member as coach
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Assessing coaching skills
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Coaching model
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Collaborative coaching
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Building relationships
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Effective feedback
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Confidentiality
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Gaining confidence
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Setting clear boundaries for others
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Emotion vs objectify
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Conflict defuser
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Blame vs effective behaviour
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Empowering employees
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Continuous development for employees
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Listening skill and essential communication skills
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Energise team under pressure, crisis and change