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Effective Coaching And Mentoring Skills

Effective Coaching And Mentoring Skills

Duration (Days)

2

Overview
  • Apply coaching techniques to unlock employee potential and maximize performance.

  • Structure a framework for mutually effective learning and development. Apply coaching tools and techniques to foster success in others.

  • Create a supportive environment that generates goodwill and engagement. Give effective feedback and help employees with career planning.

  • Help employee who are facing pressure, crises and change.

Objectives
  • Apply coaching techniques to unlock employee potential and maximize performance.

  • Structure a framework for mutually effective learning and development. Apply coaching tools and techniques to foster success in others.

  • Create a supportive environment that generates goodwill and engagement. Give effective feedback and help employees with career planning.

  • Help employee who are facing pressure, crises and change.

Course Outline
  • Role of team leader and team member as coach

  • Assessing coaching skills

  • Coaching model

  • Collaborative coaching

  • Building relationships

  • Effective feedback

  • Confidentiality

  • Gaining confidence

  • Setting clear boundaries for others

  • Emotion vs objectify

  • Conflict defuser

  • Blame vs effective behaviour

  • Empowering employees

  • Continuous development for employees

  • Listening skill and essential communication skills

  • Energise team under pressure, crisis and change