Business Management
Developing High Performance Manager
Duration (Days)
5
Overview
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Effectively lead staff by understanding key principles of leadership and motivation.
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Give delegates greater self-awareness to enable them to improve their relationship with both those who manage them, and with their subordinates.
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Build a strong relationship foundation with employees to achieve the best results.
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Dealing with poor performance employees and motivate them.
Objectives
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Effectively lead staff by understanding key principles of leadership and motivation.
-
Give delegates greater self-awareness to enable them to improve their relationship with both those who manage them, and with their subordinates.
-
Build a strong relationship foundation with employees to achieve the best results.
-
Dealing with poor performance employees and motivate them.
Course Outline
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Leadership verses management
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Managing change effectively: the rules
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Developing a network of relationships and influence
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Personal credibility & making meetings matter
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Delegating effectively: the pitfalls and the benefits
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Managing time with other people in mind
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Creating a new perspective for an effective meeting
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Delivering a faultless decision making process
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Group dynamics and team performance
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Conflict and conformity in group situations
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Dealing with poor performance
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The practical steps of motivation
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The building blocks of high performing teams
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Creating a coaching leadership style
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Active listening and questioning
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Dealing with conflict and influence effectively