Business Management
Controlling Discipline And Handling Grievances Effectively
Duration (Days)
2
Overview
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Discover how to handle difficult situations effectively.
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Handle suspensions, constructive dismissal, and appeals.
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Gain a clear understanding of issuing warnings, verbal warnings, written warnings.
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Learn to conduct constructive dismissals and disciplinary meetings.
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Manage difficult conversations with effective communication skills.
Objectives
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Discover how to handle difficult situations effectively.
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Handle suspensions, constructive dismissal, and appeals.
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Gain a clear understanding of issuing warnings, verbal warnings, written warnings.
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Learn to conduct constructive dismissals and disciplinary meetings.
-
Manage difficult conversations with effective communication skills.
Course Outline
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Right of the employer
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Right of the employeeIdentify conduct, misconduct and gross misconduct
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Discipline and grievance processes
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Avoid employment disputes and costly tribunals
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Employment law
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Investigation, documentation and accurate recording
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Disciplinary measures
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Conduct suspensions
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Appeals process in line with current law
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Issue verbal warnings and written warnings
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Constructive dismissals
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Conduct disciplinary meetings
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Prepare for a disciplinary meeting
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Handle difficult conversations confidently and effectively
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Potential outcomes and next steps