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Managing Generation Gap

Managing Generation Gap

Duration (Days)

2

Overview

This course is designed to help management to understand the various generations and understand what motivates each of them and how to work together.

Objectives

  • Find common ground among the different generations.

  • Master conflict management between generations.

  • Leverage the strengths of each generation in the work place.

Course Outline

  • Generations exist in workplace

  • Different generations

  • Characters

  • The working style

  • Finding a common ground

  • Adopting a communication style

  • Creating an affinity group

  • Embracing the hot zone

  • Peer

  • Succession plan

  • Younger employee managing older employee

  • Avoid turnover with a retention plan

  • Breaking down the stereotypes

  • Benefits of generation gaps

  • Embracing the unfamiliar

  • Closing the gap

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