Communication

   >

Communication

   >

Effective Counseling Techniques

Effective Counseling Techniques

Duration (Days)

2

Overview

This course is designed to learn the essential skills needed to begin to coach others.This course will introduce participants to the core skills of coaching and effective coaching process will include a range of techniques.

Objectives
  • Illustrate examples of the difference between coaching and other interventions.

  • Distinguish between various communication strategies for coaching.

  • Design an effective coaching plan for a team member.

Course Outline
  • Introducing workplace coaching techniques

  • Distinguishing between coaching, mentoring and counselling

  • Stakeholders in the coaching process

  • Coaching process elements and how they interrelate

  • Key coaching skills for supervisors

  • Understanding the limitations of coaching

  • Language – verbal & non-verbalListening skills for coaching

  • The proper use of questions

  • Planning a coaching session

  • Career development and coaching

  • Developing a personal career

  • SWOT

  • Emotional Intelligence (EI)

  • EI - giving feedback model

  • Ongoing development as a coach

  • Personal action planning