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Emotional Excellence At Workplace

Emotional Excellence At Workplace

Duration (Days)

2

Overview

This course is designed to build strong relationships and emotionally intelligent teams. Leading by example and inspiring excellence in others that generate trust, team efficiency and personal satisfaction.

Objectives
  • Develop greater self-awareness and apply four core emotional intelligence skills for achieving results.

  • Identify emotional strengths and areas for development.

  • Build and maintain an emotionally intelligent team.

Course Outline
  • EQ as a multi-dimensional model

  • Assessing EQ baseline

  • Self-awareness

  • Emotional, rational, intuitive and instinctual

  • EQ competency model

  • Appraising and interpreting EQ

  • Recognising and affirming emotions

  • Behavioural repertoire for personal effectiveness

  • Personal congruency

  • Reading emotional landscape

  • Productive team environment

  • Building strong teamwork and facilitate emotional honesty and trust

  • Climate for performance excellence

  • Adopting effective leadership behaviours and attitudes

  • Exemplifying emotional self-control