Communication
High Impact Selling Skills
Duration (Days)
3
Overview
This course is designed to guide professional to walk through the sales process, practice sales skills to gain confidence and professionalism for increasing sales productivity and performance.
Objectives
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Map sales cycle with flexibility to buyers’ process and purchase behaviours.
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Qualify prospects and existing customers for new business opportunities.
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Articulate compelling product value proposition to buyers’ unique needs.
Course Outline
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Positive sales mindset
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Role of a salesperson
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Consultative sales approach
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Characteristics of a star salesperson
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Map of the buying motivation
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Needs of the customers
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Sales cycle
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Prospecting, presenting, closing and follow up
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Present and demonstrate products
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Control selling situations
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Questioning techniques
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Language skills
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Communication styles
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Active listening
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Professional manner
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Sales promises