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Operational Excellent Manager

Operational Excellent Manager

Duration (Days)

5

Overview

This course is designed to help operation manager to develop new skills for career advancement. Participants will learn about all the operation management aspects such as organisational leadership, quality management tools , supply chain management etc.

Objectives
  • Learn how to train and develop team.

  • Implement strategic plan development and deployment.

  • Utilise quality management tools to increase performance.

  • Build a better communication with the team.

Course Outline
  • Organization structure and culture development

  • Operational excellence leadership

  • Team management

  • Operational excellence code of ethics

  • Strategy planning models

  • Macro and micro environment

  • Management skills and abilities

  • Communication skills

  • Project management skills

  • Quality system

  • Quality models and theories

  • Problem solving tools

  • Process management

  • Assessment and metric

  • Cost planning

  • Customer relationship management

  • Supply chain management

  • Training development