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Facilities Management

Facilities Management

Duration (Days)

2

Overview

This course is designed to prepare facilities management team on the range of responsibilities and methods in dealing with others when a problem encounter. It will enable participants to offer support service to an organization.

Objectives
  • Understand the importance of health and safety compliance issues and risk management.

  • Gain the ability to deal with people and manage change that is affiliated with facilities management.

Course Outline
  • Facilities management

  • Roles and responsibilities of facility manamgent

  • Strategic importance of managing facilities

  • Facilities management plan and team

  • Customer needs and objectives

  • Customer service strategy

  • Action plan

  • Managing budget

  • Cost reduction

  • Budget plan

  • Service contracts

  • Tender terms

  • Tender timetable

  • Tender stages

  • Negotiation techniques

  • Service mobilisation

  • Controlling changes

  • Procedures and manuals

  • Safety policy

  • Risk assessment

  • Building layout

  • Space

  • Removal contract