Computer Technology
Supporting and Troubleshooting Windows 10
Duration (Days)
5
Overview
This course is designed to equipped participants will the skills to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. They will learn about all the Windows 10 features, how to use them in an Active Directory environment and to perform troubleshooting.
Objectives
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Learn the process in planning and troubleshooting methodology for Windows 10
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Perform troubleshooting operating system services
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Perform troubleshooting for network connectivity
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Perform troubleshooting for issues related to user settings
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Solve issues related to accessing resources from devices that are domain-joined and not domain joined
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Main and recover a device running Windows 10
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Understanding troubleshooting applications
Course Outline
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Troubleshooting methodology
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Startup issues
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Hardware and device drivers
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Remote computers
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Network connectivity issues
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Group policy
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User settings
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Remote connectivity
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Domain with resource access
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Not domain members resource access
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Application troubleshooting
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Windows 10 maintenance
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Data and operating system recovery