top of page

Computer Technology


Computer Technology 


Supporting and Troubleshooting Windows 10

Supporting and Troubleshooting Windows 10

Duration (Days)



This course is designed to equipped participants will the skills to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. They will learn about all the Windows 10 features, how to use them in an Active Directory environment and to perform troubleshooting.

  • Learn the process in planning and troubleshooting methodology for Windows 10

  • Perform troubleshooting operating system services

  • Perform troubleshooting for network connectivity

  • Perform troubleshooting for issues related to user settings

  • Solve issues related to accessing resources from devices that are domain-joined and not domain joined

  • Main and recover a device running Windows 10

  • Understanding troubleshooting applications

Course Outline
  • Troubleshooting methodology

  • Startup issues

  • Hardware and device drivers

  • Remote computers

  • Network connectivity issues

  • Group policy

  • User settings

  • Remote connectivity

  • Domain with resource access

  • Not domain members resource access

  • Application troubleshooting

  • Windows 10 maintenance

  • Data and operating system recovery

bottom of page