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Supporting and Troubleshooting Windows 10

Supporting and Troubleshooting Windows 10

Duration (Days)

5

Overview

This course is designed to equipped participants will the skills to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. They will learn about all the Windows 10 features, how to use them in an Active Directory environment and to perform troubleshooting.

Objectives
  • Learn the process in planning and troubleshooting methodology for Windows 10

  • Perform troubleshooting operating system services

  • Perform troubleshooting for network connectivity

  • Perform troubleshooting for issues related to user settings

  • Solve issues related to accessing resources from devices that are domain-joined and not domain joined

  • Main and recover a device running Windows 10

  • Understanding troubleshooting applications

Course Outline
  • Troubleshooting methodology

  • Startup issues

  • Hardware and device drivers

  • Remote computers

  • Network connectivity issues

  • Group policy

  • User settings

  • Remote connectivity

  • Domain with resource access

  • Not domain members resource access

  • Application troubleshooting

  • Windows 10 maintenance

  • Data and operating system recovery