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Human Resources


Human Resources 


Managing Difficult Employees And Absenteeism

Managing Difficult Employees And Absenteeism

Duration (Days)



This course is designed to equips managers with the knowledge, skills and confidence to manage absence proactively and appropriately in accordance with organisation's policies, best practice and legal considerations.

  • Ensure an objective, consistent and fair approach to managing absence in organisation.

  • Understand the impact of absenteeism and the role and responsibility of managers in this area.

  • Manage short and long-term absence effectively.

Course Outline
  • Setting the scene

  • Understanding absence

  • Types of absence

  • Cost of absence

  • Proactive and consistent approach

  • Managing sickness absence

  • Short-term absence

  • Return to work interviews

  • Steps - WARM

  • Managing long term absence

  • Review meetings

  • Planned/phased return to work

  • Dismissal

  • Legal implications

  • Discrimination claims

  • Reasonable adjustments

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